Shipping Policy
How OrakFoods processes, ships, and supports your delivery. Please read the information below and contact us if you need assistance with a specific order.
Last updated July 2026Order processing
Orders are prepared for shipment after payment is confirmed. Processing times may vary during weekends, holidays, promotions, and periods of unusually high order volume.
Shipping and delivery
Available shipping services and costs are shown during checkout when applicable. Delivery estimates are not guarantees and may be affected by carrier operations, weather, address issues, or other events outside our control.
Address accuracy
Please review your shipping address carefully before completing checkout. Contact us immediately if you notice an error; we cannot guarantee changes after fulfillment begins.
Delivery issues
If tracking shows an unusual delay or your package arrives damaged, contact us with your order number. Damage claims should include clear photos of the outer package and affected products.
Need help with an order?
Contact us with your order number and a short description of the issue.